Nursing Homes, Retirement Homes, and Convalescent Care in WA

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If your first visit is during regular business hours, don't make an appointment—you'll get a better idea of how the facility is run. Just walk in and ask for the administrator, who should be on site. If not, ask for the next person in charge to show you around. Be sure to ask about the ratio of caregivers to residents or seek a copy of the staffing schedule. Do you smell urine, feces, or other bad odors? Also, pay special attention to corners and windows: these are often the first places where shoddy cleaning shows up.